Passenger Service Representative (Italian language)

Galioja iki: 2019.01.06

Darbo aprašymas:

Do you speak Italian and love to help people? If so, the Lithuanian airline based in Kaunas, DOT LT, which is part of the DAT Group, is creating a new Italian passenger service team for their Commercial department and is looking to hire a Passenger Service Representative. The Commercial department, located in Denmark, is responsible for all sales within the DAT Group. The Italian-speaking passenger service team, to be based in Kaunas, will work closely with colleagues within the Commercial department to provide the best possible service to our Italian passengers.
Job description:
• Assist our Italian passengers with questions, ticket sales etc. via email and phone;
• Respond to passenger complaints;
• Communicate with passengers in case of flight delays or cancellations.
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